The Important Questions
Your security is our top priority. For this reason we work with Visa and Mastercard and also have PCI Level 1 compliance so you can be sure your details and kept secure and encrypted
We need you to link a payment card so we can track and reward your purchases. We only see the transactions you make with our Brands so we can reward you. We can't see your spend with any other companies.
We will never share your information to a third party without your permission.
You can redeem your rewards in the 'Rewards' section, by tapping 'Redemption History' then selecting the amount.
When your current balance reaches £10, you will be able to redeem your rewards. Please allow up to 6 working days for the payment to reach you.
After purchases are tracked, they are given a pending status on your account. This is a restriction set by our retail partners.
You can redeem your rewards by selecting redemption history then selecting the amount
Your card numbers are only stored and processed in encrypted format. This means that if anyone does guess your email address/password combination they will not be able to see the card information that you have registered.
Data storage on our systems, and the communication between us and thefinancial and technology companies is in accordance with legislation and best practice within the payment card industry.
We never ask you to provide the security code and of course we do not know your PIN for high street transactions either.
The first is service communications that are critical to operating the service for our members and are designed to confirm your transactions, rewards and new retailer launches.
The second are marketing communications where we promote to offers from our retailer partners as well as community competitions.
If you do not want to receive these marketing emails please unsubscribe from these messages at the bottom of the email.